SKUDONET Support Plans
Technical support plans by SKUDONET
Experience swift response times, exceptional adaptability, and effortless usability with SKUDONET’s enterprise solution.
SKUDONET Support Plans Ensuring Timely and Efficient Assistance
SKUDONET ADC SUPPORT PLANS
SKUDONET’s support plans is entrusted to a team of highly skilled professionals, dedicated to providing users with prompt and efficient assistance.
Subscription
350 €
/ node per year*
Includes
- Software Updates & Product Upgrades
- No available cases
- No support from SKUDONET Team
- No email or remote assistance
- No private chat
- No Cybersecurity services
Highly Recommended
8x5 Support
850 €
/ node per year*
Includes
- Software Updates & Product Upgrades
Unlimited cases - 8×5 Support from SKUDONET Team
- Max response time of 8 working hours
- Technical support via email
- No phone and chat support
- No Cybersecurity services
24x7 Support
2.500 €
/ node per year*
Includes
- Software Updates & Product Upgrades
- Unlimited cases
- 24×7 Support by SKUDONET Team
- Max response time of 8 hours
- Access to email and remote assistance
- Phone and chat support available
- Inclusion of cybersecurity services
* Cluster service requires the same support plan for all nodes.
Key Metrics & Insights
+600 new deployments per week.
+20x performance compared to standard cloud solutions.
