The 8×5 Support Plan stands ready for those seeking updates, upgrades, and guidance from the esteemed SKUDONET experts exclusively during office hours. This yearly, per-node renewable plan holds the key.
Keep your systems current, but without remote desktop or email access for issue analysis.
An abundance of cases available per node under this support plan.
Engineers from SKUDONET are on hand to dissect your cases.
Access to remote desktop and email for issue analysis.
No real-time messaging with engineers for instant assistance.
Protection for your applications is not within the scope.
This support plan encompasses software updates, product upgrades, hotfixes, swift security flaw protection, and direct support from our engineers. With this support plan, you gain access to the Security Analyzer package, designed to identify and rectify vulnerabilities and security risks. Unlimited cases are at your disposal. For cluster services, a uniform support plan must span all nodes.
All SKUDONET products are embraced across all available platforms (Virtual, Bare Metal, Hardware, Cloud, and Microservices) for both present and future Enterprise Edition releases.