System | Support Save

How to generate a SupportSave file:

  1. Go to the System > Support Save section of the Skudonet web interface.
  2. Enable the check box.
  3. oracle_jd_edwards_load_balancing_farm

  4. Click the Generate report button.
  5. A .tar.gz file containing the Skudonet load balancer node status information will be downloaded to your PC.


  1. The SupportSave file can be used to analyze the current behavior of a node and to provide the Skudonet team with the information needed to provide the best support.
  2. The SupportSave file contains the following information:
    • Logs
    • Configuration
    • System status
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